HANDAL FAQ

About HANDAL

What is HANDAL?

HANDAL is more than a phone answering service. It is an AI assistant for tradespeople. It handles calls so you can focus on your work. It uses details from your website to give accurate answers.

Who is HANDAL for?

It is for plumbers, electricians, plasterers, joiners, builders, roofers, and other trades. It helps anyone who is often away from the phone.

How does HANDAL work?

HANDAL answers incoming calls. It talks to callers using information from your website. After the call, it sends you a summary, a full audio recording, and a transcript.

Why use HANDAL?

It ensures no calls are missed. It reduces stress. It gives you more time for jobs. It helps you respond quickly with all the details needed for quotes.

How much does HANDAL cost?

It starts from less than £30 per month. We offer special deals for early users. Visit our site for full pricing details.

Can I try HANDAL before signing up?

Yes, you can do a free demo. The demo is an outbound call from HANDAL to you. It acts like a real customer calling your business. This shows how HANDAL operates. For your actual customers, the experience is smoother because they make an inbound call.

About Support

What voices are available?

There are 10 voices to choose from. Pick the one that fits your business style.

Can I choose when HANDAL answers calls?

Yes, you can set specific times for HANDAL to take calls. This helps with cost effectiveness. You only pay for the service when you need it. It is great for busy periods or when you are on jobs.

What do I get after a call?

You receive a quick summary. A full audio recording in MP3 format. And a word-for-word transcript. All sent right away.

Does HANDAL work 24/7?

Yes, it is available around the clock. It handles calls at any time.

How does HANDAL know about my business?

It uses information from your website. This includes your services and location. It gives callers the right details.

What if a caller needs more information?

HANDAL engages with them. It collects details. Then it passes everything to you so you can follow up.

Is setup easy?

Yes, it is simple. Sign up on our site. Link your phone number. You are ready to go.

Can I access call recordings?

Yes, you get MP3 files. Listen to them anywhere, like in your van.

What about transcripts?

You get a full written record. Use it to copy details into quotes. It helps avoid errors.

Does HANDAL help prevent disputes?

Yes, recordings show exactly what was said. This is useful if issues arise.

What is the website effectiveness report?

It is a free gift for early joiners. We review your website. We give tips on improvements. It compares your site to top trades websites. This helps your business online, even if you do not join HANDAL.

What other help do you offer members?

We provide more website and marketing support. This includes advice to grow your business.

What is your mission?

Our mission is to remove admin headaches. These stop small businesses from growing. We help tradespeople focus on what they do best.

Where do I sign up?

Visit sekadigital.com. Go to the HANDAL section. Follow the steps to get started.

What if I have questions?

Contact us through the site. Or try the demo. We are here to help.

Is HANDAL secure?

Yes, we keep your information private. Security is a priority.

Can I cancel?

Yes, cancel anytime. There is no hassle.

Tips for using HANDAL?

Keep your website updated. This helps HANDAL give accurate info. Check summaries promptly. Follow up on leads quickly.